Custom Programs

Custom Programs

The Premier Place for Process Excellence

Our Programs

More than 20 process excellence programs are tailored to you using case studies and examples across many industries and business areas.

Our Experience

We have partnered with hundreds of companies from a wide range of industries in our 25 years of process excellence instruction.

Our Instructors

We combine the knowledge of award-winning research professors and industry practitioners to offer a unique educational opportunity.


How Custom Programs Work

Identify Objectives

Identify Objectives

Together, we identify your training needs and develop educational goals and objectives.

Design Program

Design Program

We collaborate with you to create a program that meets your unique objectives.

Deliver Program

Deliver Program

We deliver the program your way¬≠—on location, online, or blended.

Evaluate and Assess

Evaluate & Assess

We work with you to continuously update and improve the program to promote effectiveness and efficiency.


Delivered Your Way

U-M Integrative Systems + Design, Custom Programs

Subject matter experts will help you address your situation with expertise drawn from the breadth and depth of U-M's interdisciplinary resources.

On Location

We come to a site of your choice, reducing the cost of employee travel expenses. Our faculty can go to you so they can best customize the program to meet your organizational goals.


We design your virtual course and provide access to our online learning system or can fit the program into your learning environment.


We create a course with a mixture of online and on location learning opportunities. Participants can learn at their own pace through online modules and come together to reinforce new concepts.


A Sample of Our Clients

John Deere Herman Miller KLA-Tencor UPS FedEx
Chrysler Harley Davidson Schlumberger Johnson Controls US Navy
Eaton Bosch Northrop Grumman GM Siemens
Ford Steelcase Kaiser Permanente Merck US Air Force