FAQs

FAQs

What is ISD?

The mission of Integrative Systems + Design (ISD) is to study and promote leadership in the design and creation of innovative products and systems. As a unit with a global focus in the College of Engineering, we develop and deliver programs that integrate multiple disciplines and are responsive to the needs of engineers, managers, and other professionals. Our students take courses on the Ann Arbor campus, online, and at off-campus locations around the world.

How can I apply as a graduate student?

Prospective students may apply online at https://www.applyweb.com/apply/umengin/. Students may apply as Degree-Seeking or Non-Candidate for Degree (NCFD) status.

What is NCFD status?

Non-Candidate for Degree (NCFD) status is where students can be introduced to online courses and transfer academic credits from U-M. Students are limited to two courses taken in the NCFD status and then must either be admitted into one of U-M's degree programs, or must send an acceptance letter from another university where they are pursuing their degree.

What does it mean to be a visitor in a class?

Visitor status is the official University term for taking a class for no grade and no credit. The course will be entered on the permanent record with a "VI" instead of a letter grade.

How can I request my U-M transcripts?  

Please see the following website, http://ro.umich.edu/index.php, for information about ordering your UM transcript.

Where do I submit my transcripts? 

All applicants are required to mail one set of official academic records/transcripts from all undergraduate and postgraduate institutions attended. 

Please mail official transcripts to:

ISD Graduate Professional Programs

2214 School of Information North
1075 Beal Ave
Ann Arbor, MI 48109-2121

Phone: (734) 647-7024

Courses and Registration

What is the tuition for ISD online graduate courses?

Tuition for the 2016-2017 academic year is $1,465/credit hour (Michigan residence) and $1,605/credit hour (Out-of-state).  Payment due dates can be found on the Office of the Registrar's webpage at http://ro.umich.edu/.

Can I take distance learning courses if I am enrolled as an on-campus student?

Students cannot take distance learning courses in the same semester they are enrolled as an on-campus student.

How do I register for a distance learning graduate course?

Registration links are located on the ISD website at http://isd.engin.umich.edu and on each program's website. Distance learning students do not register through Wolverine Access.

How do I add a course?

Prior to the first day of the semester, students can add a course at the ISD website.  Beginning the first day of the semester distance learning students should contact engin.pro.prgms@umich.edu.

How do I disenroll from a course or change to audit status?

Notification must be emailed to engin.pro.prgms@umich.edu with the following information:

  1. Student's full name
  2. UMID number
  3. Course name and number

How do I obtain required textbook and software information?

You will receive this information in an email prior to the start of the term.

How do I access online library materials?

The U-M Library allows for remote access to journals and networked electronic resources at http://www.lib.umich.edu/.  Click "Off Campus Access" in the left hand column for more information.

How can I access my course grade report?

Grade reports can be viewed using Wolverine Access at http://wolverineaccess.umich.edu.  A UM uniqname and password are required.

Exams

How are exams administered for distance learning courses?

Distance learning exams may be administered online or as a take-home exam without a proctor, or a paper-based version administered by a proctor.

Where do I find the exam schedule?

Exam dates are determined by individual course instructors and can be found on the course syllabus.

What should I do if can't take an exam on the scheduled date because of travel or personal reasons?

Alternate exam dates are granted at an individual instructor's discretion only.  ISD cannot give permission for alternate exam dates.

Proctors

Do I need to secure a proctor?

Yes, unless the exams are online or take-home exams you will need a proctor. 

How does an exam proctor receive instructions for proctoring exams?

Once the student submits the proctor's name and contact information, ISD will email detailed information for proctoring an exam to the proctor. 

How do proctors return exams?

Proctors can scan and email the completed exam as an attachment, or mail using express tracking service. Standard mail should never be used.

Canvas

What is Canvas?

Canvas is an advanced web-based course and collaboration environment. Canvas helps instructors, researchers and students create and manage course websites, using a variety of tools and apps to meet their instructional needs. Students will have permanent access to their course materials/resources unless the student is removed from the participant list by the instructor or the instructor removes the courses.

To learn more about the features Canvas provides to supplement and enhance teaching and learning, please read the university's info for students page. Also, you can access detailed student guides at Canvas' student guide center.

How can I access course materials and lectures posted on Canvas?

Once your final registration request has been processed with the university, an email will be sent from Canvas directing you to their website. To access your course in Canvas, you will need to log in with your U-M uniqname and password.

What happens if I have a technical problem accessing a course lecture on Canvas?

Contact the ISD Production Team

Computer Requirements, Technical Support, and Sample Lecture

What kind of hardware and software will I need?

  • Pentium IV or equivalent processor
  • Windows XP SP2+, Mac OS X v10.2+, or equivalent OS*
  • 512 MBs of RAM
  • 4GB free disk space
  • VGA monitor capable of 1024 x 768 resolution
  • Sound card and speakers
  • High Speed Internet Connection e.g. cable modem or DSL
  • Internet Explorer 7+, Mozilla Firefox 1.5+, Safari 2.0+ or equivalent browser
  • Adobe Flash Player 10+
  • Cookies enabled in your web browser

*not all Linux distributions have been tested

Can I see a sample lecture?

Lectures are available in two media formats, Flash and QuickTime. To choose a media format, click on the "Formats" button at the bottom left of the presentation window. We recommend using the Flash version if you are attempting to view lectures form behind a corporate firewall.

View sample lecture

If you are unable to open the sample lecture of encounter other difficulties during viewing, please contact us.

How do I get technical support if I need it?

MEonline technical support is available MondayFriday from 8 am5 pm EST. You can reach our support line filling out this form. This will create a ticket in our tracking system. You should receive a response within one business day.

To ensure a quick response:

  • Submit your name and the name of the course
  • Describe the context of your problem (e.g. course lecture number)

Please do not contact your course instructor in case of technical difficulty. They do not have direct access to our support team.

General Information

I forgot my OTID (One-Time Identifier) and/or UM ID (UM Student ID) number.  Whom do I contact?

If you cannot locate your OTID or UM ID number, contact us at engin.pro.prgms@umich.edu.

I forgot my uniqname and/or password.  Whom do I contact?

If you have forgotten your UM uniqname, contact us at engin.pro.prgms@umich.edu.
If you have your uniqname and have forgotten your Kerberos (umich) password, go to http://www.itd.umich.edu/itcsdocs/r1162.

How do I contact Integrative Systems + Design Programs (ISD) staff?

Contact ISD staff with this form.

What are the U-M College of Engineering policies on academic integrity?

All students are responsible for adhering to the College of Engineering Honor Code.