Former Director & Senior Advisor, Continuous Improvement, Seattle Children's Hospital
Seattle Children's was one of the first organizations in the country to define their CPI journey (Lean transformation) as the way to transform healthcare through cultural transformation. While at the hospital, Barb supervised a department of 33 employees, coached colleagues and executives in their CPI journey, and managed a $6 million budget. In partnership with her colleague and with the guidance of an external Lean coach and mentor, Barb began the first improvement efforts in the hospital in 1997.
More recently, Barb worked with staff, architects, engineers and construction teams to design and develop new facilities based on Lean principles. She helped to support Seattle Children's in their first steps with strategy deployment. After 30 years as both an internal and external consultant, Barb retired from the hospital.
She has a master's degree in education from Seattle University, and has been practicing and learning Lean for more than 18 years. Barb has been a co-leader on seven study trips to Japan, and is a current member of the advisory council and Shingo assessment team for the Healthcare Value network. She is also currently an instructor in ISD's Lean Healthcare course.
In her spare time, Barb is an avid backpacker and bicycle rider. When weather permits, she explores mountains on snowshoes.