• Professional Program Information

 
 

On-Campus Programs

 

Online Programs

 

Hotel Recommendations and Shuttle

Ann Arbor Regent
  • Address: 2455 Carpenter Road, Ann Arbor, MI 48108
  • Phone: (734) 973-6100
  • Discounted Room Rate: Call to make a reservation or book online using the corporate code UMISD under the Promo/Corporate tab.
  • Course Shuttle: The hotel can provide shuttle transportation to and from the course. Please arrange at the front desk.

 

Holiday Inn near the University of Michigan
  • Address: 3600 Plymouth Road, Ann Arbor, MI 48105
  • Phone: (734) 769-9800
  • Discounted Room Rate: Make a reservation online or call and identify yourself as a program attendee with University of Michigan Integrative Systems + Design (UM ISD) to receive a discounted room rate when available.
  • Course Shuttle: The hotel can provide shuttle transportation to and from the course. Please arrange at the front desk.
 

Graduate Ann Arbor
  • Address: 615 East Huron Street, Ann Arbor, MI 48104
  • Phone: (734) 769-2200
  • Course Shuttle: The hotel does not provide shuttle transportation. 
 

Residence Inn Chicago Oak Brook  (for May/June 2017 Lean Manufacturing participants only)
  • Address: 6790 Jorie Boulevard, Oak Brook, IL 60523
  • Phone: (630) 571-1200
  • Course Shuttle: The hotel does not provide shuttle transportation. 
 

Back to top



Air Transportation

Detroit Metropolitan Airport (DTW) is located approximately 30 minutes from Ann Arbor.

U-M reserves the right to amend its programs as necessary due to insufficient enrollment or unforeseen events. In the event of a program cancellation, participants will be notified via email or phone and will be given the option for a full refund or to transfer their registration to another course. U-M is not responsible for costs incurred by registrants (e.g., non-refundable airfare, hotel charges, etc.). Therefore, we recommend that you purchase refundable airline tickets.


 
Back to top



Meals and Dietary Restrictions

Continental breakfast, refreshment breaks, and lunch are provided each day at the course location. Please notify us at isd-answers@umich.edu about any health needs or dietary restrictions during your training.
 

Back to top



Dress

Most participants will be comfortable in business casual. We strive to keep our facilities at a comfortable climate, but due to the varying temperatures in conference rooms and university buildings, we suggest that you wear layers regardless of the time of year.

If your program has a tour or simulation, please wear comfortable shoes for walking.
 

Back to top



On-Campus Programs: Payment & Cancellation

Payment
Payment must be received at least 10 business days prior to the start of the program. Credit cards are the preferred method of payment and are accepted at the time of registration. Payment by wire transfer or check is also accepted but must be received at least 10 business days prior to the start of the program. Within 10 business days of the program start, we cannot hold spaces for participants that are not paid in full. Therefore, we highly recommend that you pay first with a credit card and then seek reimbursement from your employer.

Program Cancellation
U-M reserves the right to amend its programs as necessary due to insufficient enrollment or unforeseen events. In the event of a program cancellation, participants will be notified via email or phone and will be given the option for a full refund or to transfer their registration to another course. U-M is not responsible for costs incurred by registrants (e.g., non-refundable airfare, hotel charges, etc.). Therefore, we recommend that you purchase refundable airline tickets.

Paying by Check, Wire Transfer, or ACH
Send check remittances addressed and payable to:

Regents of the University of Michigan
Integrative Systems + Design
2401 Plymouth Rd, Suite A-B
Ann Arbor, MI 48105-2193

When paying by Wire Transfer or ACH, please contact isd-answers@umich.edu for banking information.
 

Back to top



On-Campus Programs: Transfer, Withdrawal, Substitution

Withdrawal
Withdrawal requests received less than 10 business days prior to the start of the program will incur a 100% cancellation fee. All withdrawals must be received in writing (via email, fax, or written correspondence). Registrants who fail to attend without advance notice are liable for the entire course fee.

Transfers
One transfer is allowed per registration and must be received in writing more than 10 business days before the program start. If received less than 10 business days before the program, the one-time transfer will incur a $250 fee. For any additional transfers, students must re-enroll at the full tuition rate.

Student Substitutions
Substitutes for registrations can be accommodated for the same course and with an advance written notice at least 5 business days prior to the start of the course. In the event of illness, injury, or family emergency, exceptions to this policy can be made, and we ask that you please contact us.
 
 

Back to top



Online Course Access and Support

When you register for a course, you will designate a start date. On the selected day, you will receive an email with instructions on accessing your course in our online learning management system, Canvas. If you purchased software with the course, you will also receive installation instructions on your start date.

If you need IT support or have questions about accessing your course, please contact isd-answers@umich.edu.
 

Back to top



Online Programs: Payment

Payment must be received in full before the course start date. Access cannot be given until payment is received. Credit cards are the preferred method of payment and are accepted at the time of registration. Payment by wire transfer or check is also accepted.

Paying by Check, Wire Transfer, or ACH
Send check remittances addressed and payable to:

Regents of the University of Michigan
Integrative Systems + Design
2401 Plymouth Rd, Suite A-B
Ann Arbor, MI 48105-2193

When paying by Wire Transfer or ACH, please contact isd-answers@umich.edu for banking information.
 

Back to top



Online Programs: Transfer, Withdrawal, and Substitution

After the course has been accessed or started, no refunds, transfers, or substitutions are permitted.  In the event of illness, injury, or family emergency, exceptions to this policy can be made, and we ask that you please contact us.