• Human Factors Engineering at the University of Michigan

  • Designing Systems, Products and Services to Make them Easier, Safer, and More Effective for Human Use

    Cost 10% Discount Digital Brochure
    $5,200
    10 Days
    $3,125
    Week 1 or 2
    When you register five or more. Restrictions apply. Detailed information in a shareable format. download

    Anywhere there is a person using a system, human factors engineering concepts inevitably apply. This human factors engineering training program provides hands-on user interface design experience for anyone looking to improve their organization through proven user interface evaluation techniques.

    This two-week human factors course, now in its 57th year, concerns the design of systems, products and services to make them easier, safer and more effective for human use. The first week of the course focuses on human factors concepts and is a broad survey of human factors topics important to designers and researchers. Human-computer interaction is the focus for week two of the course and presents an overview of major topics and issues in human-computer interaction through workshops on selected concepts, methods, and procedures that provide the foundation for design of effective human-computer systems and web applications.

    Small Group, Hands-on User Centered Design Experience Training

    • Get an insider's view of human factors engineering
    • Gain experience and training in usability testing, user-centered design, and user interface evaluation
    • Select special topics of interest to you from 14 seminars and workshops

    See Human Factors Class Photos

    • Class sessions, group work, tours and more
    • Visit this link to view galleries from the past several years
     
  • WEEK ONE

    Human factors topics important to designers and researchers.
    Click subject title for details.


    Monday

    1. Introduction to Human Factors Engineering  down arrow

    • What is the history of HFE and how has it evolved?
    • What names are used to identify what we do?
    • What does human factors matter?
    • What does human factors have in common with other fields of endeavor?
    • What do human factors specialists do?
    • What societies are associated with human factors work?
    • What are some primary journals and standards for our profession?

    2. Human Visual Functions  down arrow

    • How is light measured?
    • What are the optical components of the eye?
    • How do we see color?
    • Rods and cones: the 8 elements of duplicity theory
    • Eye movements and what they mean
    • Failures of vision

    3. Visual Displays  down arrow

    • Why are visual displays important?
    • What makes visual displays easy to use?
    • When should auditory and visual displays be used?
    • What kinds of visual displays are there?
    • Which kinds of displays are best for various tasks?
    • How should displays be arranged?
    • What are desired characteristics for individual displays?

    4. Advanced Displays  down arrow

    • What are the costs and benefits of color in displays?
    • How should maps and spatial displays be designed (including size and clutter)?
    • How should supervisory displays be designed?
    • What do we know about information visualization?
    • How should head mounted displays be designed?
    • What do we know about virtual reality displays?

    Tuesday

    5. Engineering Anthropometry  down arrow

    • Traditional techniques for measuring human body size, strength, and range of motion
    • 3D and other techniques
    • Analysis of anthropometric data (human variation, sampling, statistics)
    • Data bases and software for human accommodation

    6. Skills, Motor Behavior, and Manual Controls  down arrow

    • Fittss Law and the control of discrete movements to small targets
    • Models and theories of continuous tracking
    • Rhythmic pattern generation

    7. Controls  down arrow

    • How can controls be categorized and what are some examples?
    • What should be considered when selecting controls?
    • Which control is best and for what?
    • How should individual controls be coded?
    • Why are mice often best for desktop work?
    • Are there better keyboards than QWERTY?
    • Which widget is best for various tasks?
    • What kinds of controls do people prefer?
    • How should user performance with controls be measured?

    Wednesday

    8. Occupational Biomechanics I  down arrow

    • What kinds of musculoskeletal disorders occur?
    • How can ergonomics prevent them?
    • What are the occupational biomechanics of the spine, shoulder, elbow, and hand/wrist?
    • How does one use the Washington State job analysis tool?

    9. Occupational Biomechanics II  down arrow

    • What are some common job analysis tools (checklists, lifting analysis, computer models, field instrumentation, guidelines for tool selection)?
    • Interventions to reduce injuries
    • The economics of ergonomics

    10. Perception, Memory, and Cognition  down arrow

    • What are some lessons from the USS Vincennes incident?
    • What are the stages of human information processing, and how do they affect comprehension?
    • What is selective attention and how does it work?
    • How do we support human performance?

    Thursday

    11. Decision Making and Cognitive Task Analysis  down arrow

    • What are some models of human decision making?
    • What are some common biases (fixation/anchoring, confirmation, salience/availability, overconfidence, framing) and how do they affect decision making?
    • What is hierarchical task analysis?

    12. Manual / Nonmanual Task Analysis  down arrow

    • Time study
    • Activity sampling
    • Predetermined time systems
    • Key references

    Friday

    13. Introduction to Human-Systems Integration  down arrow

    • What is the DOD development process?
    • What is human-system integration?
    • What are the steps in the Human-Systems Integration process?
    • What tools are available to support Human-Systems Integration?
    • What are some important performance measures?

    14. Situation Awareness  down arrow

    • What is situation awareness?
    • What theory supports this concept?
    • What are the design requirements for situation awareness?
    • What are design principles for situation awareness?
    • How is situation awareness measured?

    15. Human Error and Safety  down arrow

    • What are the approaches to safety?
    • What are the causes and consequences of errors?
    • Models of mishaps
    • Root cause analysis
    • Human error in healthcare surgical errors

    16. Inclusive Design  down arrow

    • How does aging affect human performance?
    • What is a disability and how does one comply with federal regulations such as ADA and Section 508 of the Rehabilitation Act?
    • What is inclusive design and how is it accomplished?
    • What are good design principles for older adults?

    17. Experimental Design and Analysis  down arrow

    • What research design is appropriate for various questions?
    • What measures should be considered?
    • What statistical analysis techniques are available?
    • What guidelines should be followed for the treatment of human subjects?
     
  • WEEK TWO

    Topics in human-computer interaction, along with mini-workshops and seminars on principles, methods, and procedures for effective human-computer systems.
    Click subject title for details.


    Monday

    18. Trends in Human-Computer Interaction (HCI)  down arrow

    • What does HCI study?
    • What are the people, task, and technology trends?
    • How does innovation occur?
    • What are the display trends?
    • Location and activity aware computing

    19. Collaborative and Social Computing  down arrow

    • What is computer-supported cooperative work?
    • What is the intellectual framework for this topic?
    • What are some applications?
    • What are some key research findings?

    20. Website Interface Design  down arrow

    • Who uses the web, and who are the users?
    • What hardware and software do people use to access the web?
    • Which sites are visited most often and what do people do? (Tasks)
    • What are some web-specific design problems and how can they be solved?
    • How should websites be designed?
    • How can websites be automatically evaluated?
    • How is use of the web likely to change in the future?
    • What are some useful resources?

    21. Usability Testing  down arrow

    • What are the steps in conducting a usability test?
    • At each step, what should one do and not do?
    • What are some key references on usability testing?

    Tuesday

    22. Introduction to the Keystroke-Level Model (KLM) and KLM Problem  down arrow

    • Why model user performance?
    • What are the elements in the Keystroke-Level Model?
    • How can task times be predicted using KLM?
    • Note: Students will compute the solutions to KLM problems in class

    23. Model Human Processor and Problem  down arrow

    • " What are the elements in the Model Human Processor?
    • " How can task times be predicted using the Model Human Processor?
    • " Note: Students will compute the solutions to Model Human Processor problems in class

    24. Methods for Evaluating User Interfaces  down arrow

    • Heuristic evaluation
    • Cognitive walkthrough
    • Thinking aloud
    • Real world testing

    Wednesday

    25. Software Human Factors in the Product Development Cycle  down arrow

    • Prescriptivism
    • Agile development
    • Task-centered design

    26. Cost-Benefit Analysis for HCI  down arrow

    • User-centered design
    • What is usability worth?
    • Hypothetical case study
    • Metrics for cost-benefit
    • Calculating ROI
    • Horror studies

    27. Speech Interface Design and Evaluation  down arrow

    • How is sound measured?
    • When and why should speech interfaces be used?
    • Who are the users of speech interfaces?
    • What are the key terms used to describe dialogs?
    • How is speech interface performance measured?
    • How can user performance with speech interfaces be modeled and predicted?
    • What are some accepted speech dialog design guidelines?

    Thursday

    28. Workload  down arrow

    • What is workload?
    • Why measure workload?
    • How can workload be measured?
    • How can workload be analyzed?
    • How can workload be reduced?
    • Where is there more information on workload?

    29. Automation  down arrow

    • Why automate?
    • What are the levels of automation?
    • What are the problems of automation?
    • What are the ironies of automation?
    • 5 principles of human-centered design

    Friday

    30. Environmental Ergonomics  down arrow

    • Heat
    • Vibration and motion
    • Sound and noise

    31. Responsibilities of the Usability Professional  down arrow

    • For yourself
    • For your organization/employer
    • How do you get human factors work done?
    • Why is getting human factors work done so difficult?
     
  • Program Leader

    Paul Green, Ph.D.

    Paul Green, Ph.D.

    Human Factors Engineering Program Leader
    Research Professor, Transportation Research Institute
    Research Professor, Department of Industrial and Operations Engineering,
    University of Michigan
    Email: pagreen@umich.edu, telephone +1 (734) 763-3795

    Dr. Green teaches automotive human factors and human-computer interaction classes. A leader of U-M's Human Factors Engineering Short Course for twenty-five years, he is also the past president of the Human Factors and Ergonomics Society.

    He leads a research team that focuses on driver distraction, driver workload and workload managers, navigation system design, and motor-vehicle controls and displays. The research makes extensive use of instrumented cars and UMTRI's driving simulator. Dr. Green has led the development and managed all three generations of the simulator for more than a dozen years.

    His research has been published in approximately 200 journal articles, proceedings papers, and technical reports. He was the lead author of several landmark publications: the first set of U.S. DOT telematics guidelines and SAE recommended practices concerning navigation system design (SAE J2364, the 15-second rule) and design compliance calculations (SAE J2365).

    Before joining UMTRI, Dr. Green was an engineering staff member at the Philadelphia Naval Shipyard and a safety and health engineer for Scovill. At U-M, he has held appointments in the Department of Psychology, the School of Art (Industrial Design), and the School of Information. He has a B.S. degree in mechanical engineering from Drexel University and three degrees from U-M: an M.S.E. in IOE, an M.A. in psychology, and a joint Ph.D. in IOE and psychology.

    Program Instructors

    • Deborah Boehm-Davis, Ph.D.
      Professor of Psychology and Dean of the College of Humanities and Social Sciences, George Mason University
    • Bruce Bradtmiller, Ph.D.
      Owner and President, Anthrotech
    • Neil Charness, Ph.D.
      Professor of Psychology, Florida State University
    • Richard Jagacinski, Ph.D.
      Professor of Psychology, Ohio State University
    • Debra Jones
      Principal Research Associate, SA Technologies
    • Richard Hughes, Ph.D.
      Associate Professor of Orthopaedic Surgery; Biomedical Engineering; Industrial and Operations Engineering, University of Michigan
    • Clayton Lewis, Ph.D.
      Professor of Computer Science, University of Colorado
    • Mark Newman, Ph.D.
      Assistant Professor, School of Information, University of Michigan
    • Nadine Sarter, Ph.D.
      Professor of Industrial and Operations Engineering, University of Michigan
    • F. Jacob Seagull, Ph.D.
      Associate Professor of Medicine, University of Michigan
    • Douglas Wiegmann, Ph.D.
      Associate Professor of Industrial and Systems Engineering, University of Wisconsin
     
     
  • Who Should Attend

    This course is intended for engineers, psychologists, medical professionals, managers, and others interested in human factors, ergonomics, human-computer interaction, or usability. Attendees typically work for industry, government, or the military.

    • Human factors specialist
    • Human factors engineer
    • Human factors psychologist
    • Engineering psychologist
    • Usability engineer
    • User experience engineer
    • Usability analyst
    • Ergonomist
    • Ergonomics engineer
    • Safety engineer
    • Forensic expert
    • Training needs analyst
    • Systems/integration engineer

    Many participants are not human factors specialists, but mechanical engineers, electrical engineers, psychologists, and others for whom human use of systems is a concern.

    Program Fee

    $5,200* Covers the Two Week Program

    Fee includes tuition, instructional materials, continental breakfast, lunch and a coffee break each day. Fee is payable in advance.* Upon registration, you will receive email confirmation including directions to the program site and recommended lodging.

    * Fee subject to change. Pricing not valid for onsite or custom programs.
    Please review our Professional Programs Payment and Cancellation Policy.

     
  • Decision Making and Cognitive Task Analysis 

    Lecture excerpt from Human Factors Engineering 2015
    Professor Deborah Boehm-Davis



    Design of Electronic Displays

    Lecture excerpt from Human Factors Engineering 2015
    Professor Paul Green



    Engineering Anthropometry

    Lecture excerpt from Human Factors Engineering 2015
    Dr. Bruce Bradtmiller