Earn Your Black Belt Online from the University of Michigan
Develop advanced continuous improvement and quality engineering analysis skills used in Lean Six Sigma problem solving.
This course will provide you with the necessary skills to execute Lean Six Sigma techniques and strategies at the Black Belt level. Effective quality analysis often requires finding the right tool for the right problem, and this course examines many Lean Six Sigma analytical and problem solving techniques from descriptive statistics to advanced design of experiments.
After completing the program—including a series of case studies, a certification exam, and an improvement project at your organization—you'll earn a University of Michigan Lean Six Sigma Black Belt certification.
Using examples and case studies, this course focuses on applications primarily drawn from office and healthcare processes. Project results include reduced internal processing time, improved customer/patient satisfaction scores, reduced service costs, and more.
Demonstrate your ability to effectively apply Lean Six Sigma techniques to solve actual problems that affect performance in quality, lead time, and cost with a University of Michigan Lean Six Sigma Black Belt certification.
- Understand and characterize variability through the graphical representation of data
- Describe a process visually through process mapping techniques
- Apply DMAIC problem solving process toward process improvement at the Black Belt skill level
- Develop data collection plans and design experiments to test hypotheses
- Interpret test results and draw conclusions based on data and the application of advanced statistical analysis techniques
- Integrate statistical analysis tools, software, and problem solving methodologies
- Develop recommendations and control plans to improve processes
- Complete a process improvement project outside of class that demonstrates the application of the full DMAIC methodology
Estimated: 120 self-paced hours
- 90 hours (approximately) for lecture recordings and exercises
- 20-40 hours for project work
All requirements must be completed within 365 days after your start date.
This is a self-paced online course consisting of 46 lecture modules with 10 test exercises (multiple choice tests to complete after each learning module) and 2 case study assignments. Most lecture tapes are approximately one hour in length. While the course is self-paced, we recommend completing two sessions/week.
The following modules are required, and you will also receive access to optional supplemental material.
- Course Overview (A) and Six Sigma Overview (B)
- DMAIC Problem Solving Process and DEFINE Phase
- Process Maps (Review of SIPOC/Swimlane; Current and Future State Maps)
- Value Stream Mapping (VSM) Analysis (Value Stream Process Redesign, Current State VSM, Value Add Timeline, Future State VSM)
- Value Stream Productivity Analysis (Takt, Nominal vs. Effective Process Time, Detractors, Operator Bar Charts, Capacity and Utilization)
- Sampling, Graphical Analysis Tools, and Descriptive Statistics (Normality, Hypothesis Tests)
- Introduction to Minitab (Tutorial)
- MEASURE: Measure the Current State - Continuous Outputs (Yield, PPM Defective, Mean vs. Variation)
- Measure Current State - Defect Count Data (DPMO, Rolled Yield, Tabulation, Check Sheets, and Pareto)
- Minitab Tutorial – Measure Phase
- Measuring Current State Using Survey Methods
- Assessing Process Stability – Variable Control Charts (X-Bar/Range, I/MR)
- Statistical Process Control: Attribute Charts (e.g., p-chart, u-chart)
- Minitab Tutorial - SPC
- Process Capability Analysis (Cp and Cpk) – Mean vs. Variation; Normal/Non-Normal Distributions
- Sigma Level and Six Sigma (Supplemental)
- Minitab Tutorial – Process Capability Analysis
- Data Collection and Qualitative Process Analysis (Data Collection, Cause and Effect, P-Diagram)
- Two Group Hypothesis Tests (F-tests, t-tests, 2 Proportion, ANOVA)
- One-Factor ANOVA – Operating Windows
- Power and Sample Size Planning (Optional)
- Minitab Tutorial – Hypothesis Testing
- IMPROVE Phase - Countermeasures and Short Term Verification
- IMPROVE Phase – Standardized Work and Load Leveling
- CONTROL – Methods of Control, Visual Controls, and Control Plans
- Failure Mode and Effects Analysis (FMEA) – Improving Methods of Control (Detection)
- Nonparametric Hypothesis Tests
- Categorical Data Analysis (Measures of Association)
- Minitab Tutorial – Categorical Data Analysis
- Transactional Measurement Systems Analysis (MSA) (Sources of Measurement Error, Accuracy and Repeated Measurement Studies)
- Attribute Agreement Analysis
- Minitab Tutorial – Transactional MSA
- Two Variable Analysis – Simple Linear Regression/Correlation
- Multiple Regression/Stepwise Regression/Best Subset
- Binary Logistic Regression Analysis
- Minitab Tutorial – Regression Analysis
- Multi-Vari Studies
- Principles of Design of Experiments (DOE)
- DOE – 2k Factorial
- Minitab Tutorial – DOE
- General Linear Model (GLM)
- Minitab Tutorial – GLM
- Tolerance Analysis and Adjustment
- Project Identification and Selection Techniques
- DMAIC Project Management
- Course Summary and DMAIC Gate Review Process
- Certification Exam Review
Participants pursuing their University of Michigan Lean Six Sigma Green Belt Certification are required to:
- Complete all required online lecture modules
- Complete all testing exercises and case studies with an overall cumulative score > 80%
- Obtain an 80% or above on Black Belt Certification Exam
- Obtain approval of Black Belt Project Proposal by U-M faculty
- Successfully complete Black Belt Project (reviewed by U-M faculty)
Upon successful completion, you will be mailed your University of Michigan Lean Six Sigma Black Belt Certification.
Participants are expected to have knowledge in statistical concepts and linear statistical models along with their application to data analysis. Recommended prerequisite topics include:
- Descriptive statistics
- Sampling and distributions (e.g., Normal)
- Simple linear regression and correlation
- Hypothesis testing
Successful completion of an undergraduate Statistics and/or Linear Statistical Models course is desired. Completion of Green Belt certification is desired but not required, especially if candidates have background in the above prerequisite topics.
The Final Black Belt Certification Exam is a comprehensive online exam consisting of 50 multiple choice questions and must be completed within a 4-hour time period. The exam format is open book/open note/open software. For some questions, students are given data and expected to use Minitab or other similar software to complete analyses and interpret results to answer questions.
Lean Six Sigma DMAIC analysis may be applied to a vast array of process improvement opportunities. Participants are expected to complete a project to practice and apply course concepts.
Upon successful completion of this 120-hour program, participants can earn 12 Continuing Education Units. CEU credits may not be applied toward a degree. The University of Michigan will provide necessary documentation upon request.
Students who are enrolled in MFG 461 will receive 3 academic credits from the University of Michigan and their Black Belt Certification upon successful completion of the course and Black Belt requirements.
All lecture notes, homework sets, solutions, and tutorials are available through the course’s online learning management system.
Administrative/Online Technical Support
Support staff are available via phone and email to help with administrative and technical issues during our normal business hours (Monday through Friday 8:00 a.m. to 5:00 p.m. Eastern Time).
Content Questions/Certification Project Support
Candidates are welcome to contact the course instructors for content questions and project support. The instructors will provide support via e-mail, phone consultation, and/or online videoconferencing.
- Patrick Hammett
- Director of Academic Programs and Learning Systems, Integrative Systems + Design
- Lead Faculty, Six Sigma Programs
- Lecturer, Integrative Systems + Design
- More about...
- Don Lynch
- Instructor, Integrative Systems + Design
- VP of Operations, Battery Solutions
- More about...
- Luis Guzman
- Lecturer, Industrial & Operations Engineering
- More about...