Lean Six Sigma Green Belt

Six Sigma Resources

 

What is Six Sigma?

Download our free white paper by ISD instructor and Six Sigma Master Black Belt Don Lynch that answers the question "What is Six Sigma?" in terms that everyone can understand.

Download What is Six Sigma?
 
Six Sigma DMAIC Project Report Template

Six Sigma DMAIC Project Report Template

Professor Pat Hammett

This free MS Word® format Six Sigma DMAIC template provides guidelines for preparing a Six Sigma written certification project report following the DMAIC Six-Sigma Problem Solving Methodology. The template includes a description of the project, key points in the problem-solving process, and detailed support for your conclusions and any recommendations.

 
 
Call Center DMAIC Sample Report

Call Center DMAIC Sample Report

Professor Pat Hammett

This sample report created with the free DMAIC Six Sigma project report template examines average call handle time (AHT) for customer calls at an imaginary contact center; finding root causes for the high AHT and identifying/implementing actions to improve performance.

 
 
Design for Six Sigma Project Report Template

Design for Six Sigma Project Report Template

Professor Pat Hammett

This free MS Word® format DFSS report template provides guidelines for preparing a Design for Six Sigma written certification project report using the methodology of IDD, IOV or IDDOV. The template includes a description of the project, key points about customer focused idea generation, concept selection/development, optimization and detailed support for your conclusions and recommendations.