This course provides students with the analytical and management tools necessary to solve manufacturing quality problems and implement effective quality systems. Topics include voice of the customer analysis, the Six Sigma problem solving methodology, process capability analysis, measurement system analysis, design of experiments, statistical process control, failure mode and effects analysis, quality function deployment, and reliability analysis.
Recommended Pre-Course Reading and Software
What is Six Sigma by Don Lynch
- Visit http://www.isixsigma.com
- Search “New to Six Sigma?”
- Read series of articles
Minitab 16 Software (Minitab 13-15 also are fine) or equivalent software (SPSS, STAT SOFT, SAS). http://www.e-academy.com/minitab or call 1-877-616-0662).
Students may rent Minitab software for the semester or login to CAEN via remote desktop connection for a University copy (Requires a valid umich.edu account). See instructions on course website.